Privacy Policy
Last updated: 3/24/2026
1. Who we are
House of Candles ("we", "our", "us") respects your privacy and is committed to protecting your personal data.
2. Data we collect for orders
To prepare and deliver your orders, we may collect personal information such as your full name, phone number, email address, shipping details, order notes, and the products you purchase.
3. Why we use your data
We use this information to confirm, process, and fulfill orders, communicate with you about your order status, and provide customer support related to your purchase.
4. Order emails and communication
Order details submitted through our website can be sent to our business email so our team can prepare your order. These details may include item names, quantities, pricing, gift notes, and total order amount.
5. Analytics and metrics
We may use Google Analytics and/or similar analytics tools to measure website performance and understand how visitors use our site. These tools may collect technical data such as device type, pages visited, referral source, and session activity. This helps us improve content, user experience, and store performance.
6. Data sharing
We do not sell your personal data. We only share data with service providers required to operate our store (for example: analytics, email/order communication tools, and technical infrastructure), and only as needed.
7. Data retention
We keep order-related data only for as long as needed to manage orders, support customers, meet legal obligations, and maintain business records.
8. Your rights
You may request access, correction, or deletion of your personal data where applicable by contacting us directly.
9. Contact
For privacy-related requests, please contact House of Candles through our official website channels.